Refund Policy
Last updated: 10/02/2026
Try before you pay
Scout Wand has a free plan with up to 5 listings per day, so you can try it before you pay.
Technical guarantee
If Scout does not work on your computer, tell us within 14 days of your first payment. If we cannot fix the problem within 7 days of your report, we will refund that payment in full.
We do not refund payments just because you changed your mind or stopped using Scout Wand, unless the law gives you that right.
How to ask
Write to support@scoutwand.com from the email address you used to buy. Tell us your operating system and what happens, with a screenshot if you can. We will reply as soon as we can and work with you to fix it.
How refunds are paid
Refunds go back to the original payment method through our payment provider, Lemon Squeezy, and can take several days to appear on your statement. When a payment is refunded, the license is deactivated.
Cancelling
You can cancel at any time using the link in your payment receipt. Cancelling stops future payments but does not refund the current period: you keep access until the end of the period you already paid for.
Your legal rights
If you are a consumer, this policy does not affect any legal rights you have, for example a right of withdrawal under EU or UK consumer law that applies to your purchase.
Questions? Write to support@scoutwand.com
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